Senior Manager, Revenue Operations

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the role: Hi there! We're seeking a strategic and operationally excellent Senior Manager, Revenue Operations & Sales Commission to own the design, implementation, and governance of our enterprise sales compensation program. This senior-level individual contributor role reports to the VP of Revenue Operations and serves as the architect and steward of compensation strategy across our diverse go-to-market organization. You'll partner with GTM Leadership, Finance, and People Operations to build world-class compensation programs that attract talent, drive the right behaviors, and align with business objectives. You'll manage the full lifecycle of compensation—from design through implementation, compliance, analytics, and continuous improvement—across Account Executives, Sales Engineers, Sales Leaders, Partner Managers, Customer Success Managers, Technical Account Managers and other functions on variable compensation plans. Note: This role focuses on compensation design and operations. Our Finance team manages commission accounting and invoice processing in Xactly. What You Will Do Compensation Strategy & DesignOwn the strategic design of annual sales compensation programs for all eligible roles and adjust for market conditions, competitive landscape, and business priorities Benchmark compensation against market data and peer software companies; conduct pay equity analysis and recommend adjustments to ensure competitiveness and fairness Design commission structures, accelerators, quotas, and incentive mechanics that drive desired sales behaviors and align with revenue goals Design and own SPIFF and other incentive programs outside of the official incentive plan Lead cross-functional design reviews with Sales, Finance, and executive leadership to validate programs before launch Program Implementation & OperationsManage the end-to-end program launch calendar; coordinate cross-functional efforts and communicate timelines, changes, and deadlines to stakeholders Build and maintain the primary source of truth for all compensation program documentation, including plan documents, commission schedules, quota assignments, and policy guidelines Configure compensation programs in Xactly and SFDC; validate data integrity, test calculations, and ensure system configurations reflect approved plan design Develop training materials and lead training sessions for sales teams on compensation plan mechanics, commission calculations, and incentive rules Governance & ComplianceEnsure compensation programs comply with applicable laws, regulations, and company policies across all geographies where we operate Manage exceptions, disputes, and appeals related to commissions, quotas, and incentive payouts; work with VP RevOps, Finance and HR to resolve effi