Insurance Service Agent - Ukrainian & Russian Speaker

This is a remote position. For Applicants who are authorized to work in the US• Make Good Things Happen for Other People • Follow our proven service process to offer our existingbilingualcustomers the best individualized customer service and policy options from the insurance carriers IIG represents • Keep accurate information for all customers within the CRM database,adhering to company quality and compliance standards • Building relationships with clients and actively capitalizing on Referral Lead cultivation • Customer support over the phone, email or text • Email management and follow-up with calls/ emails for the missing information and documentation • Use insurance carrier’s platform & technology timely and accurately Requirements• Must speak and write the Ukrainian & Russian language fluently • Comprehension of the English language is a must (written/verbal) • Must pass background check • Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US • Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving) • PC Skills including MS Office are required; having a technology-oriented attitude is a must • Higher education is a plus • Proactive team member,effective collaborator and proactive mindset is a must • Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines Benefits• ​ 1.