Reservations Administration Associate (UK)

• Responding to inbound emails and web messages · Creating new outbound emails• Primarily non-voice, but voice tasks are still a component of the role and other tasks at hand• Processing transactions on proprietary and 3rd party systems • Attending virtual huddles and other online meetings • Receiving or making internal & external voice calls • Updating data/reporting and collating other information • Providing feedback on opportunities to improve process • Calculating various costs for travel bookings e.