Experienced Microsoft 365 / Office 365 Engineer

• Deploy Office/Microsoft 365 Environments • Deploy Azure AD Environments • Deploy advanced Microsoft 365 Services including Enterprise and Mobility • Architect Office/Microsoft 365 Service Environments • Maintenance of On-Premise and Azure Active Directory environments including Group Policies • Deployment of Infrastructure improvements on Client environments • Assist in maintaining and deploying other Client applications and environments • Leading initiatives for researching and deploying new applications • Leading IT Projects for Clients • Coordinating various IT Staff and Operations • Provide guidance and leadership as a Senior staff member of the team • Assist in managing Support Services and related deliverables • Working with End-Users and Vendors to support applications and environments • Working with Client Stakeholders on strategy and vision • Meeting regularly with Clients and attend Client meetings and engaging Executive Management • Supporting Client initiatives remotely and on-premise • Routine network maintenance in various Microsoft environments • Three years or more of IT support experience is preferred • One year or more of advanced Office 365 experience is preferred • Solid experience in support management roles is preferred • Experience with Microsoft Azure Active Directory is preferred • Having a worked in a highly motivated, fast-paced, critical support role • An excellent reputation for support to end-users and leading teams • Excellent decision making and critical-thinking skills • Excellent organizational and communication skills are required • Ability to meet deadlines with Projects and Assignments • Ability to learn and support new technologies and train others • Some regional travel maybe required – all expenses paid • Participate in an on-call rotation schedule • Must be an energetic and highly motivated self-starter • Must be self-motivated and have a positive attitude • Must be detail oriented • Must have the ability to multi-task • Must have excellent oral and written communication skills • Must have the ability to communicate effectively with others An organization’s business model means everything; to Crossroads it means sound decisions, satisfied customers, and long-term revenue.