Customer Program Manager

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Program Management Teams We’re seeking an exceptional Customer Program Manager to join our Germany-based team focused on localising and advancing Wayve’s autonomous driving technology for the German market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Germany from the ground up.  🧠 Your day-to-day Lead cross-functional teams in executing complex customer programs, ensuring the successful achievement of program objectives. Establish and maintain a comprehensive project management framework, including project planning, risk management, change management, and task coordination. Engage with customers to understand and address their technical requirements and needs. Collaborate closely with teams across Product, R&D, and other departments to translate customer demands into clear, actionable technical requirements. Ensure efficient reporting both externally to customers and internally within the organisation. Work closely with internal development teams to align customer requirements with internal milestone planning and execution. Provide first-level support to customers, ensuring their needs are met promptly and effectively.  🧩 What you’ll be working on In this role, you will be responsible for leading and overseeing programs with OEM customers, spanning from early-stage advanced development initiatives to full-scale production programs. You will collaborate closely with the customer to define and manage project plans, ensuring that requirements are seamlessly integrated into the internal development pipeline and delivered on schedule. A deep understanding of the automotive industry and the development of embodied AI systems is essential to effectively guide these programs, identify and report potential risks, and implement a robust change management. You will be at the forefront of delivering meaningful impact to real-world customers.  🙌 You should apply if Essential Extensive program management experience in complex automotive software development. Proficient in utilising program management tools (e.g., Jira) to optimise workflow efficiency and ensure seamless project execution. Robust technical expertise with comprehensive knowledge of the automotive industry and software development. A proactive problem-solving mindset. Exceptional communication and interpersonal skills. Demonstrated ability to collaborate effectively across multidisciplinary teams. Willingness to travel as needed. Desirable Knowledge of current AI advancements, including Generative AI, AV 2.0, and Large Language Models (LLMs). Hands-on experience in software development (Python, C++, Rust, …). A Master’s degree in Engineering or Computer Science.  🌱 Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn, we encourage you to apply even if you don’t meet every requirement.  More about Wayve: 🚀 Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to in