Senior Financial Crime Operations Specialist (AFC) (f/m/x)

About lemon.markets 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: we enable anyone to be an investor by making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. Your Mission Help build the financial crime operations that make investing safer and scalable. As our Senior Financial Crime Operations Specialist (AFC), you will be the sole dedicated AFC Operations specialist in the first line of defence. This is a high-ownership role: you will shape the AFC operating model from the ground up, owning hands-on operations while building the processes, controls, workflows and documentation needed to support a growing regulated business. You will work closely with the MLRO and Second Line of Defence on oversight, escalation and regulatory matters, and with Customer Lifecycle, Product, Engineering and Operations to make AFC controls effective, scalable and audit-ready. During your first 6–12 months, you will establish and improve processes covering transaction monitoring, customer screening, Source of Wealth reviews, investigations and regulatory information requests, while identifying opportunities to improve efficiency through better workflows, tooling and automation. This role is for someone who enjoys autonomy, brings structure to evolving environments and can influence stakeholders across teams. You will not be joining a AFC operations team; you will be the main hands-on AFC Operations owner and will have the opportunity to shape how the function develops. In this role you will: Own hands-on AFC operations across transaction monitoring, customer screening, Source of Wealth reviews, investigations and regulatory information requests. You will make risk-based decisions and collaborate with the MLRO and Second Line of Defence on escalations and suspicious activity reporting. Build and maintain the AFC operating model by translating regulatory requirements and risk assessments into clear controls, workflows, work instructions, ownership and audit-ready documentation across the customer lifecycle. Improve and optimise AFC processes and workflows, identifying opportunities to reduce manual effort, strengthen control effectiveness and increase operational efficiency through automation and better tooling. Partner with Product and Engineering to define operational requirements and implement practical workflow, tooling and automation improvements. You do not need to be a software engineer, but you should be comfortable working with technical teams to turn AFC needs into effective solutions. Manage stakeholders across Customer Lifecycle, Product, Engineering, Operations, Banking and Investing, as well as external partners, acting as the main AFC subject-matter expert and building alignment across teams with different priorities. You’ll be successful in this role if you: Bring substantial hands-on experience in financial crime or AFC operations within a regulated financial-services, fintech, banking, payments or investment environment.