Technical Business Analyst

Your Tasks Will Include:• Ability to translate Business value statements into project deliverables for cross-functional teams • Analyze change requests submitted by our clients, converting them into thorough requirements that a developer can use to provide estimates • Set expectations and help clients plan for software changes that meet their specific business needs • Help train our Client on how to use the system and the different functions available to them • Provide after-hours support when needed to help our clients with critical changes and/or fixes • Run conference calls, write executive summaries, write testing plans • Design website mockups, document use cases, and acceptance criteria • Testing of solutions and fixes to client issues, new features, and customizations • Analyze complex business problems and determine an IT solution • Analyze integration guides and 3rd-party software specifications Must have:• 3 – 4 years in an IT Business Analyst role • English must be EXCELLENT• Experience creating, testing, and communicating effective user stories • Strong SQL background• Experience with Data Analysis and research • Ability to travel to client sites as needed When you join us, you can expect a culture of respect and openness in sharing knowledge and experience.