Cyber Threat Intelligence Support Analyst

• Monitoring customer environments on ERM intelligence platform and producing actionable intelligence alerts and report • Investigating urgent issues affecting customers such as cyber attacks and incidents, including threat actors, attack tools and techniques • Resolving Tier 1 technical issues customers may experience on ERM intelligence platform • Answering customer follow-up requests regarding intelligence alerts received • Troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools • Availability to work in 24/7 shifts- 365 days • Fluent English • Background in WEBINT, OSINT and HUMINT gathering, source verification, data fusion, and intelligence analysis.