Senior Solutions Engineer (m/w/d)

Beam AI builds self-learning AI agents and an organisational operating system where intelligence grows through autonomous discovery. We help enterprises evolve from AI-curious to AI-native with automation that delivers results today and learns to improve itself over time. Join us in shaping a future where AI continuously discovers, adapts, and makes work more meaningful. To learn more, visit https://beam.ai/. About the Team Beam’s AI Agent Deployment team sits at the intersection of AI, product, and client impact. We partner closely with customers to understand their workflows, design intelligent automation solutions, and ensure our agents deliver real business value. Our work spans workflow design, agent configuration, technical integration, and ongoing optimization. We collaborate with engineering, ML, and product teams to translate abstract problems into scalable, agentic systems that work in the real world. This is a high-context, high-ownership environment where Deployment engineers operate with autonomy, move fast, and shape both how Beam’s platform evolves and how our customers succeed. About the RoleAs a Senior AI Agent Engineer at Beam, you will play a key role in delivering enterprise-grade AI automations tailored to real business processes. You’ll work directly with clients to understand their requirements, break down complex workflows, and design prompt-driven agents that solve high-impact problems. You'll also support integration efforts with client systems and ensure smooth delivery from concept to deployment. We’re looking for someone who thrives in a hands-on, fast-moving environment, with a strong technical foundation, programming skills, a process-oriented mindset, and a passion for AI. You should feel confident working with APIs, designing robust automations, and collaborating across teams to turn business needs into working solutions. If you enjoy working across clients, technology, and automation, and want to build things that work in the real world, this is the role for you. ResponsibilitiesYour work will involve both prompt engineering excellence and close customer collaboration. You will be expected to: Partner with enterprise customers to identify automation opportunities, gather requirements, and translate business problems into agent-powered solutionsDesign and build agentic automations using Beam's Agent OS. This includes scoping workflows, engineering prompts, and configuring integrationsManage delivery end-to-end: timelines, client expectations, and stakeholder communication across technical and executive audiencesTroubleshoot and iterate on live automations by diagnosing issues, refining prompts, and improving performanceCollaborate with product and engineering to scope features, surface platform gaps, and feed customer insights back into the roadmapAct as a strategic advisor to clients on AI adoption, workflow automation best practices, and integration architectureRequirements 2-3 years in a client-facing technical role such as Solutions Engineer, Implementation Consultant, Deployment Engineer, Customer Engineer, or similarStrong project management and communication skills. You can run delivery timelines, manage client expectations, and explain technical concepts clearly to both engineers and executivesDemonstrated prompt engineering expertise. You've systematically written, tested, and optimized prompts in production or near-production settingsExperience automating workflows with AI. You've used AI to automate real business processes, not just experimented in sandboxesSolid API knowledge and integration experience. You're comfortable scoping and coordinating API-based integrations with external systemsAnalytical, process-driven thinking. You can take a messy business workflow, break it into structured components, and design an automation approachNice to Have AI/ML background or hands-on experience applying AI to business workflowsExperience in a fast-paced startup environmentHow We Hire